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IT Support
it-support InCHIP IT’s mission is to provide specialized technical excellence and the core competencies to work closely and collaboratively with InCHIP researchers to perform the type of IT-intensive, cutting-edge, health behavior and health behavior change research which is InCHIP’s hallmark. The success of InCHIP’s grants is heavily dependent on the availability of its IT staff, which has direct knowledge of health-related research and related methodologies, immediate access to the systems hosting and collecting data, a thorough understanding of the data collection process and underlying IT systems, and strong established relationships with InCHIP’s subcontractors’ IT staffs. InCHIP IT services, which are specialized and articulated to the Institute’s focus on health behavior change, have made it possible for InCHIP PIs to win very substantial external grants, which, in turn, have contributed markedly to the University’s reputation, and which have returned significant indirect costs to the University.
Research Storage
splash_vnx5100 InCHIP IT has invested in multiple storage technologies from Dell and EMC to provide fully redundant and highly scaleable storage. Leveraging rack space from University Information Technology Services (UITS) InCHIP has moved its Backup and DR equipment off-site. Research volumes are protected with hourly backups, SAN snapshots every 4 hours and System Shadow Copies every 6 hours. With several hundred terabytes of available storage, we meet most storage needs for Grants and research projects.
Traditional Physical Server Hosting
colocation_web-hosting11 The CASS-IT server room provides cabinets, cables, power distribution, UPS, firewall and VPN, N+1 redundant HVAC, physical security, fire suppression and a natural gas generator.
Virtual Server Hosting
Mac-Server_02a Your research and programs should not be distracted by managing servers and equipment. With our managed collocation services, you can have as little or as much server power as you need. Everything is scalable and as you need more power you can have it in minutes for a small increase in  fee, not an investment of thousands of dollars on a new server! Our Blade-based infrastructure allows for the easy addition of servers to support even the heaviest loads. The CASS-IT server room offers virtual servers that provide enterprise-grade high availability. Virtual servers managed by Core Technologies are offered with Windows, Redhat Linux, or FreeBSD. Virtual servers managed by outside (of Core Technologies) IT staff can run any operating system that can run on VMware ESXi (Intel processor OS).
VoIP Services

The 3CX IP PBX System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. This IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware). Our software-based IP PBX / PABX offers many benefits including the following:

  • Easy to manage via a web-based configuration interface
  • Far less expensive to purchase and expand than a hardware-based PBX / PABX
  • Improved productivity with presence, desktop based call control and extension management
  • Delivery mobility by allowing employees to work from home using a remote extension
  • Choose between popular IP hardware phones or softphones – no single vendor lock in
  • Receive & make calls via the standard PSTN using VoIP Gateways or cards
Video Recording & Conferencing
timthumb Each semester, the InCHIP Lecture Series brings nationally and internationally recognized leaders in health behavior change research from diverse academic fields to the University of Connecticut to inform and strengthen existing InCHIP research endeavours and to foster new multidisciplinary collaborations. The InCHIP Lecture Series provides an invaluable forum for researchers – at InCHIP, throughout the UConn community and beyond – to learn about new work in development by leading figures in health behaviour change. The InCHIP Lecture Series also provides a venue for researchers to share late-breaking findings and identify emerging trends in health behaviour
Web Site Hosting
img-3 Use our file space, servers and support to develop and publish your site. CASS-IT provides the secure and reliable environment, you provide your web expertise and content. Self-managed Personal Web Pages are also available through this service.This service is for you if:

  • You manage your own site, but need a hosting environment
  • You have the technical skill to support your HTML or PHP environment
  • You want a high availability server environment with nightly back-ups
  • You want a CASS-IT hosted personal Web site that you can manage
InCHIP VPN [Virtual Private Network]
vpn-security InCHIP IT provides remote access services for Faculty, Staff and Students with an InCHIP ID. A VPN, as its name suggests, is just a virtual version of a secure, physical network—a web of computers linked together to share files and other resources. But VPNs connect to the outside world over the Internet, and they can serve to secure general Internet traffic in addition to corporate assets. In fact, the lion’s share of modern VPNs are encrypted, so computers, devices, and other networks that connect to them do so via encrypted tunnels. If you have services that you wish to limit access from the rest of the University we can provide you that access through our VPN. InCHIP’s VPN will also provide you access to other University resources as if you were physically on the Storrs campus network.